Rialto Animal Hospital

1480 North Ayala Drive
Rialto, CA 92376

(909)875-6161

rialtoanimalhospital.com


Meet Our Doctors!





Dr. Jeffrey A. Creswell

Dr. Creswell was born and raised on a farm in Iowa (a good ol' Iowa boy!).  He is a graduate of Iowa State University College of Veterinary Medicine 1981.  In June of 1981, he moved to California to begin practicing small animal medicine.  He has been a full-time staff veterinarian at Rialto Animal Hospital since February 1982.  We can't say enough good things about Dr. Creswell... caring, compassionate, and committed to giving his patients the best possible care, he'll leave many of you asking if he see HUMAN patients (many of our clients have already asked!!)

Dr. Creswell's hobbies include spending time with his family, golfing, and reading. He especially loves being the best Grandpa in the world to his two grandsons and granddaughter!

Dr. Creswell's patients include dogs, cats, rabbits, and rats. (Unfortunately, he is highly allergic to hamsters and guinea pigs...Sorry!)

 

 

Dr. Shannon T. Juarez

Dr. Juarez, a Rialto native, knew at the young age of ten that she wanted to become a veterinarian.  Her aspirations were no surprise to her family and friends because of her compassion and dedication to all living creatures great and small.  She completed her undergraduate and masters degree in animal science at the University of California, Davis.  Prior to attending veterinary school, she worked in the dairy industry as a marketing representative.  Dr. Juarez completed her veterinary degree at Western University of Health Science, College of Veterinary Medicine in May 2007 and has joined our team as a full-time staff Veterinarian.  However, Dr. Juarez is no stranger to our practice.  During her four years at veterinary school, she worked during her summer and holiday vacations at our hospital.   In her spare time, she enjoys camping, swimming, cycling, playing tennis, and spending time with her husband and four-legged kids, dogs Bridget and Andre and cats, Jordan and Pele.   Dr. Juarez also has a huge heart and another passion... for the past two years she has traveled to Ghana, Africa with a team of professionals and has worked to improve the lives of the underprivileged people of Ghana. She is a "perfect fit" here, with the same admirable qualities that we love so much in Dr. Creswell.

Dr. Juarez's patients include dogs, cats, rats, hamsters, gerbils, guinea pigs, and chinchillas.

 

 

Dr. Heidi Schroer-Newell

As long as Dr. Schroer can remember, she has always loved animals and knew that becoming a veterinarian would be her passion and livelihood. She received her undergraduate degree in 2006 from Cal Poly, Pomona, and her dream came true in 2011, when she graduated from the University of Minnesota with her Doctorate in Veterinary Medicine. She is an enthusiastic surgeon and thrives on challenging surgical procedures and learning advanced techniques. Her other professional interests are in internal medicine.

Dr. Schroer was born in Berlin, New Hampshire and grew up in Southern California. Prior to starting veterinary school, Dr. Schroer worked with our team at Rialto Animal Hospital for a year. We are very proud to say that she also spent a year on the tiny island of Pohnpei, one of the Pacific Islands of Micronesia, where she taught English and Biology to the native children. We feel honored that Dr. Schroer is working by our side as our doctor, and are confident that you will love her as much as we do (and we love her a lot!!)

Dr. Schroer loves the mountains and the beach, especially palm trees and sand. Her interests include hiking, beach trips, playing with her three dogs and three cats, family time, and spending quiet moments with her husband, Mike.

Dr. Schroer's patients include dogs and cats.

 

 

Dr. Andrea Wolf

We were thrilled to welcome our 4th Veterinarian back in late 2013. After an extensive search for a Doctor that would be the perfect fit for our hospital, we finally found her!  

Growing up, Dr. Wolf always knew she wanted to be a Veterinarian. She fulfilled that dream in 2011 when she graduated from the University of Minnesota, College of Veterinary Medicine. Dr. Wolf focuses on delivering high standards of medicine and compassionate care for her patients. Her professional interests include surgery, internal medicine and dentistry and she is a strong advocate for gentle feline handling.

Dr. Wolf is enthusiastic, gentle, patient and passionate in her care for pets and their people. She enjoys outdoor activities such as hiking, cycling, and swimming. You can find her in our hallways singing and always has a big smile on her face. She is a self-proclaimed “book worm” and a fearless chef. She also is bilingual in Spanish.

By adding Dr. Wolf to our staff, we are aiming to be more available for appointments and reduce the amount of time you wait. Dr. Wolf is very excited to join our team and meet our amazing clients and their pets. We are confident that you’ll love her just as much as we already do! Please help us in welcoming her and stop in for an introduction!







 Dr. Scott Creswell

No, your eyes are not deceiving you... Dr. Scott is Dr. Creswell's son! We are so happy and proud to have two generations of "Creswell" working at Rialto Animal Hospital and we have no doubt that you will be just as delighted!

 

Meet Our Care Team!!


Our Client Service Representatives are the first smiling faces you will see when you visit Rialto Animal Hospital. They are first and foremost in the care of you and your pets and provide assurance of the care you will receive during your visit. Our team includes Gayle, Suzie, William, Beverly, Diana and Payton. They are here to make you feel welcome and comfortable!

 




Each of our amazing veterinary assistant and technician team each bring unique background and experience to our hospital.  Most have had formal training, either through an accredited technician program or a University. Nearly 40% of our team have earned four-year college degrees. We are also very proud to say that we have had some of our staff apply (and be accepted) to veterinary school! These people work hard, and they are devoted to doing their best for our patients and their people! Our team includes: Lisa, Alondra, Elsa, Karla, Nicole, Christina, Benny, Jocelyn, Leslie, Genesis, Gina, Sabrina, Sherry, Lexy, Maria, Christy, Kristen, Anissa, Celina, and Erik. 

 

 



Staff Biographies:

Lisa Norkunas, RVT and Hospital Director has been with Rialto Animal Hospital since 1995. As a child, she and all those around her knew it was "her calling" to work with animals and work in the field of medicine. She graduated with honors from Cal Poly Pomona in 2003 and remains a member of the Golden Key Society. She received her Registered Veterinary Technician (RVT) certification shortly after graduating.  Lisa accepted our hospital manager position in June 2003, and became the hospital director in December 2005. She is a member of the Inland Valley Veterinary Technician Association, the California Veterinary Medical Association, the American Animal Hospital Association, the North American Business Association, and the Veterinary Management Group. Rialto Animal Hospital, our clients and their pets are her "second family" (half the time we have to "kick her out of here" so she can spend time with her own family!!!)

Sadly, her family had to say goodbye to their long-time pets and our hospital mascots, Maverick and Montana. "The Boys" will always be close to their hearts and live on in the hearts of the many lives they touched over the years. BUT... her family now has two more Golden Retrievers, River and Ryder! As they grow out of "puppyhood", we hope to see them hanging around the hospital like Maverick and Montana did!

When Lisa is not working, she loves spending time with her husband, two daughters and son, and her dogs River and Ryder. She is a Girl Scout Leader, which keeps her extremely busy. She enjoys boating, skiing, wakeboarding, hiking, working out, reading and playing softball. 

 

 

Alondra, our assistant manager, joined our team in 2003 after working several years for the San Bernardino Humane Society. She earned her Bachelors of Science in Pre-Veterinary Medicine (Animal Health Science) from Cal Poly Pomona. She is mom to her "only child" Roxy, the Golden Retriever (pictured). Alondra enjoys Star Wars, hiking and camping, doing "crafty things" and participates in 5K and Mud Runs. Alondra can make a mean plate of cupcakes... and she's always looking for a reason to bake. 

 

 

 

 

William:  The whole team has needed diets since William joined our Reception team in 2013, as he is an outstanding baker!! Cakes, cupcakes and pies are his specialty! He is a Schnauzer fanatic, and dearly loves his three "children," Arrow, Ava and Aspen. He enjoys staying fit and working out, modeling for photographers, going to the beach and making others happy. In fact, his goal in life is to remain happy!

 

 

We are so happy to have Bev's bubbly personality on our team. She is magnetic and you can usually catch her laughing and telling jokes. She is active, loves the beach, boating and going on adventures. Bev is a huge Angels Baseball fan and enjoys watching all sports. She is finishing her Bachelor's at Cal State San Bernardino, all while raising her 4 teenage children. Bev has two dogs and three cats, which she considers her other "children."

 

 

Suzie has been a receptionist with us for several years and keeps us all laughing with her humorous stories about her family life and motherhood. Suzie is sure to bring a smile to your face and is always willing to help you and your pet receive the care you expect and deserve. Suzie is married, has a son and a new daughter, and has one Poodle mix named Lucy. 

 

 

 

 

Gayle has been passionate about the welfare of animals her entire life.  As a child, she loved and enjoyed a wide variety of pets.  Her professional career began in the early seventies as an animal control officer and has championed on behalf of animals who's voices could not be heard since then.  She also includes our "wild neighbors" (wildlife) as animals to serve and protect.  Later in life, she moved on to the veterinary care side of companion animals and feels fulfilled to see how much people love their pets. Gayle is grateful to have had a life so intertwined with animals and feels that this is the path she was meant to travel.

 

 

Nicole joined our staff in 2007 and is quite versatile in her roles at Rialto Animal Hospital.  She is happy, energetic and loves babies (and they love her just as much!).  Nicole has a husband, Jose, and hopes to start a family of her own.  She loves going to the movies, going out to eat, and being with her nieces and nephews. We are excited to report that she has begun the process of obtaining her RVT license!

 

 

Elsa, a Registered Veterinary Technician has been with us since 2004. She is a graduate of Cal Poly Pomona and is a valuable member of our team. When she is not helping our patients and clients, she is always studying to expand her knowledge. Elsa is detail oriented performs the many of our patient's dental cleanings. We're excited that Elsa has recently earned her RVT license, thanks to her dedication and hard work!

 

 


Jocelyn is one of our assistants, who came to us in 2009 as a volunteer and we never let her leave! Her quiet, kind, and giving nature has made her a perfect fit for our team. Jocelyn loves playing sports, particularly soccer and volleyball. She and her husband are now proud parents of two beautiful baby boys! Jocelyn has one Poodle Mix, Rex.

 

 

Karla has been a long-time veterinary assistant of RAH. She has two Siamese mixes, Mugen and Soleil and a "problem child" Schipperke named Sierra (pictured). In her spare time she likes to create art of all kinds, listen to her husband's band play, and groom dogs. Karla is currently studying for her RVT test. She and her husband Noah had their first baby boy.

 

 

Leslie, joined the RAH family in 2012. She is a pleasure to work with because she is always smiling, friendly and willing to help. We love how patient she is and what a great listener she is to each and every one she meets. Leslie enjoys eating pasta and watching romantic movies. Over the last few years, she has loved all of the experiences being a mommy has brought her.

 

 

Benny joined our assistant team in August 2012, after many years of experience in veterinary hospitals and in he show ring with purebred dogs. He is a big Dodgers and Green Bay Packers fan and likes going to car shows with his wife and five sons. He restores old cars, including his 1950 Chevy and is an active member of a local car club.  He is a self-professed "cat whisperer," and hasn't lost a whisker, yet! He has 6 dogs, including his Giant Schnauzer, Brooklyn (pictured) and 2 cats.

 

 

 

 

Genesis is one of our Registered Veterinary Technicians. We are thrilled to have her with us, as we can always rely on her to have a smile on her face. She enjoys performing dental cleanings on our patients and educating our clients about pet health. As a newlywed, she enjoys watching movies, putting puzzles together and singing in her church's choir. She once hiked the whole Grand Canyon (from top to bottom), which totaled 25 miles! She has 2 fur-babies, Roxy (pictured) and Boaz. 

 

 

Gina started her career at Rialto Animal Hospital as an intern, and we liked her so much that we couldn't let her leave! Our self-proclaimed resident "hippie" enjoys creating art, tie-dye, drawing and making things beautiful. She loves Disneyland and The Disney Princesses. She is a recently converted "Star Wars Geek," who loves her Chihuahua Peanut... He even has his own car seat and you bet he goes everywhere! Gina makes our staff complete, and we wouldn't have it any other way!!

 

 

 

Anissa is a great addition to our team. We met her as an intern from Carrington College, and we asked her to stay! Between work, school and volunteering, she doesn’t have a lot of free time anymore, but when she does, she enjoys traveling, DYI projects, drawing, painting and reading (Harry Potter is her favorite!). Anissa lovingly cares for our boarded pets on a daily basis, so please ask to meet her on your next hospital tour!